Refunds & revisions

Draft template. Fill in your business name and ABN, and have a lawyer review this before launch.

You hear a free preview before you pay, so please listen to it first.

Free revision

After you unlock your song, you can request one free revision from your song page. Tell us what to change and we’ll remake it.

If it’s still not right

Email hello@songbirdgift.com within 14 days of purchase and tell us what’s wrong. If we can’t fix it, we’ll refund you in full.

Your consumer guarantees

Nothing here limits your rights under the Australian Consumer Law, including a remedy if the song has a major failure (for example it can’t be played, or isn’t the song you paid for).

Last updated 24 October 2026.